I don’t know about you, but I am a very non-confrontational person. If I am standing completely still and somebody bumps into me – I am the one to apologize:
“Oh, I’m sorry. Excuse me.”
Or how about when I’m waiting in line at Target for the checkout lady to finish scanning my groceries and the next person in line nudges me with their cart as if nudging me is going to make the checkout lady go faster.
It’s just not in my nature to give a person a dirty look or say something.
My plan is to avoid any confrontation whatsoever. People are whacko you know.
So this brings me to December 2015. Abbie was home from school for a few weeks after her brain injury/memory loss. (You can read about that HERE.) She didn’t feel comfortable being at home because it didn’t feel like home to her yet since she had no memory of it.
Many days, we would drop off Hannah at school and then head over to the mall and just wander around, chat and Christmas shop. We just wanted to have a few hours of normalcy since everything else felt weird.
Now, like most malls, our little mall has a few kiosks. I have no problem with the kiosks. Most of the employees just sit on their phones and never make eye contact. Great! Love those people.
Others are very in tune with my non-verbal communication. You know… when you smile, do the head nod “no,” meaning you are not interested and look away.
And then there’s the Hand Lotion Guys.
“HEY SISTERS! HEY SISTERS!” as they walk across my path and shove their bottle of hand lotion whatevercraptheyareselling into my face so I have to stop and tell them again:
No thank you.
“HEY SISTERS! HEY SISTERS!” they keep saying.
They aren’t a new kiosk either. It seems like they’ve been at the mall forever.
I smile and say “No Thank You” and they come at us.
We don’t even look their way and they come at us.
I am on my phone and they come at us. (Okay full disclosure – I am pretending to be on my phone) and they come at us.
We literally try to walk around them as far as possible and they come at us.
“HEY SISTERS! HEY SISTERS!”
I’m not your sister.
She’s not your sister.
Everyone involved knows there are no sisters here. Mmm..K?
Oh I wish that was what I had said.
But I mighta been a little stressed with everything that was going on.
And I kinda snapped.
After the Mall Kiosk Guy literally followed us down the aisle saying “HEY SISTERS! HEY SISTERS!” and I had already said “no” to him TWICE, it happened.
I turned around sharply, walked toward him and pointed my finger at him and out of me came this voice that I didn’t even know I could make.
It was so loud, and so deep, it seemed like the ground shook. Almost as if someone was doing special effects with my voice.
Do you wanna know what I said?
“YOUUUUUUU!” “NOOOOOOOOOOO!” “FOLLOW!”
Yep. I made absolutely no sense whatsoever. I guess now we all know why I avoid confrontations at all costs. I sound like a whacko.
Do you have any kiosk people like this? How do you handle it?